I recently saw a post on LinkedIn that said inclusion starts at home with the decisions we make. As a co-chair of a recent conference centered around the power of reflection, my reflective antennae have been fine-tuned, and I have been reflecting on our collective busyness. Decisions are made in the blink of an eye in the midst of the complex challenges around us, and those decisions shape organizational and individual outcomes.

Despite the abundance of well-designed leadership programs, why do leaders sometimes fall short in their actions? I am sure there are a myriad of reasons why, but one that occurred to me is the "say-do gap." Let's dive into this phenomenon, its underlying science, key findings, and what it means for leaders. 

The Wall Street Journal recently published a story questioning the validity of a 2015 McKinsey study on diversity and profitability. The study, which could not be replicated in several different settings, has been the ROI goalpost every organization uses to promote DEI initiatives. If the study is invalid, where do we go from here?

Empathy in the workplace has emerged as a critical leadership skill that can significantly impact organizational success, employee satisfaction, and overall performance. Far from being a "soft" skill that can be overlooked, empathy is now recognized as a vital component of effective management and a key driver of positive workplace culture.